Company Policies

Last updated: June 17, 2025

Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

  • Personal identification information (Name, email address, phone number)
  • Payment information (credit card details, billing address)
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site)

Note: We do not store your credit card information. All payment transactions are processed through secure third-party payment gateways.

How We Use Your Information

We use the information we collect to process transactions, improve our services, communicate with you, and comply with legal obligations.

Terms & Conditions

By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that might harm, damage, or disparage any other party.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of SecurePay Solutions and is protected by intellectual property laws.

Limitation of Liability

In no event shall SecurePay Solutions be liable for any indirect, incidental, or consequential damages arising out of your use of our services.

Refund Policy

We offer refunds on digital products within 14 days of purchase if you are unsatisfied with your purchase for any reason.

Refund Process

  • Submit a refund request through our support portal
  • Provide your order number and reason for refund
  • We will process your request within 3-5 business days

Note: Physical products must be returned in original condition to qualify for a refund. Shipping costs for returns are the responsibility of the customer.

Shipping Policy

We aim to process and ship all physical orders within 1-2 business days. Shipping times vary depending on your location.

Shipping Methods

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days
  • International Shipping: 7-14 business days

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.

Cancellation Policy

You may cancel your order before it has been processed for shipping. Once an order has shipped, it cannot be canceled.

Service Subscriptions

Annual subscriptions can be canceled within 30 days for a full refund.

Security Policy

We take the security of your personal and payment information seriously.

Security Measures

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • PCI DSS compliance for payment processing
  • Secure server infrastructure with firewalls

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we implement industry best practices to protect your data.

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